Shipping policy
Shipping Policy
At Beardwood Beard Oil, we are committed to ensuring that your orders are processed and shipped promptly. Please review our shipping policy for detailed information on our shipping process.
1. Order Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification when your order has shipped.
2. Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Delivery times depend on your location and the shipping method selected at checkout. Estimated delivery times are as follows:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
3. Shipping Confirmation and Order Tracking
- You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s).
- The tracking number will be active within 24 hours.
4. Shipping Locations
- We currently ship to addresses within the United States.
- We do not ship to P.O. boxes or APO/FPO addresses.
5. Shipping Carriers
- We use a variety of shipping carriers to deliver your orders, including USPS, UPS, and FedEx.
- The carrier for your order will be determined based on your location and the shipping method selected.
6. International Shipping
- We can ship internationally for additional fees.
7. Shipping Delays
- Occasionally, shipments may be delayed due to circumstances beyond our control, such as weather conditions, natural disasters, or carrier delays.
- If your shipment is significantly delayed, we will contact you via email or phone with updates.
8. Damages and Lost Packages
- Beardwood Beard Oil is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
9. Returns and Exchanges
- If you need to return or exchange an item, please refer to our Return Policy for detailed instructions.
Contact Us If you have any questions or concerns about our Shipping Policy, please contact us at hello@beardwoodoil.com
Thank you for choosing Beardwood Beard Oil. We appreciate your business and strive to provide you with the best service possible.